About Elderly Care
Respectful home support for older adults, with an emphasis on dignity, independence and family communication.
Who may enquire about this service?
Families arranging support for an older parent or relative at home.
What may be discussed?
- Companionship and everyday assistance
- Support with personal-care routines
- Meal-time and mobility assistance within the agreed role
- Communication about day-to-day observations
Preparing for the discussion
- Share the home location and preferred dates or schedule.
- Explain the everyday support being requested and what the family can manage.
- For clinical services, have current instructions from the treating healthcare team available through an agreed appropriate channel.
- Identify the family contact and preferred communication method.
Before arranging care
JNS will ask about the location, desired schedule, the support being requested and any relevant care instructions. The family and JNS should agree the service description, responsibilities, staffing arrangement, charges and contact process before the start date.
Important scope and safety information
Related services
Families may also wish to read about other services in the same category:
Frequently asked questions
Can elderly care be personalised?
Yes. Families can discuss the older adult’s routine, preferences, mobility, personal-care needs and desired family communication.
Does elderly care include nursing?
Not automatically. Nursing requirements must be separately identified and assigned to appropriately qualified and authorised professionals.
Can family members be involved in planning?
Yes. The older person’s preferences and consent should guide the discussion, with family involvement as appropriate.