About Diaper Changing & Toileting Assistance
Respectful personal assistance with toileting routines and continence products.
Who may enquire about this service?
People who need help maintaining comfort, hygiene and dignity during daily toileting routines.
What may be discussed?
- Assistance with agreed toileting routines
- Changing continence products
- Maintaining privacy and respectful hygiene
- Notifying the family of supply needs or concerns
Preparing for the discussion
- Share the home location and preferred dates or schedule.
- Explain the everyday support being requested and what the family can manage.
- For clinical services, have current instructions from the treating healthcare team available through an agreed appropriate channel.
- Identify the family contact and preferred communication method.
Before arranging care
JNS will ask about the location, desired schedule, the support being requested and any relevant care instructions. The family and JNS should agree the service description, responsibilities, staffing arrangement, charges and contact process before the start date.
Important scope and safety information
Related services
Families may also wish to read about other services in the same category:
Frequently asked questions
Can this be part of elderly care?
Yes. Toileting and continence-product assistance can be discussed as part of a personal-care arrangement.
How is privacy respected?
The person’s consent, preferences, privacy and dignity should be discussed before the routine begins.
Does this include clinical catheter procedures?
No. Catheter insertion, replacement and other invasive tasks are clinical procedures and are not part of ordinary attendant assistance.