Preparing for the First Home Visit

Before the visit

Confirm the date, time, expected duration and name or role of the person attending.

Identify the family member who will explain the routine and answer practical questions.

Prepare a safe, well-lit space for the discussion.

Information to discuss

The requested service and preferred schedule

Mobility and everyday support needs

Relevant treating-team instructions for clinical services

Known allergies or safety concerns through an appropriate private channel

Family contact and escalation arrangements

Practical items

Keep prescribed instructions and relevant supplies accessible if requested.

Explain pets, entry access, stairs, parking or other home-environment details.

Discuss privacy, consent and communication preferences.

After the discussion

Review the written scope, schedule, charges, staffing and cancellation terms before confirming service.