About Urinary Catheter Care
Home-care support for people who use a urinary catheter, coordinated with the patient’s prescribed care plan.
Who may enquire about this service?
Patients returning home with a catheter who need appropriate assistance and family guidance.
What may be discussed?
- Support with the agreed hygiene and comfort routine
- Observation and reporting of concerns
- Assistance with the care environment and supplies checklist
- Coordination with the treating team when instructed
Preparing for the discussion
- Share the home location and preferred dates or schedule.
- Explain the everyday support being requested and what the family can manage.
- For clinical services, have current instructions from the treating healthcare team available through an agreed appropriate channel.
- Identify the family contact and preferred communication method.
Before arranging care
JNS will ask about the location, desired schedule, the support being requested and any relevant care instructions. The family and JNS should agree the service description, responsibilities, staffing arrangement, charges and contact process before the start date.
Important scope and safety information
Related services
Families may also wish to read about other services in the same category:
Frequently asked questions
Does catheter care include insertion or replacement?
Invasive catheter procedures must only be performed by appropriately qualified and authorised professionals. The exact requested task must be reviewed before acceptance.
Can an attender help with daily comfort?
A non-clinical attender may assist with agreed everyday support within training, but cannot perform catheter procedures or clinical decisions.
What if there are concerning symptoms?
Contact the treating healthcare team promptly. For severe or urgent symptoms, seek emergency medical care.