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JNS HOME CARE AND NURSING SERVICESUnderstanding 12-Hour and 24-Hour Care
What families should clarify when considering a shift-based home-care arrangement.
These articles provide general planning information only. They do not offer diagnosis, treatment or clinical instructions and do not replace advice from a treating healthcare professional.
12-hour care
Discuss the exact start and end time, day or night preference, duties, breaks and handover arrangements.
24-hour care
A 24-hour arrangement usually needs planned staffing and shifts. It should not be assumed that one individual stays continuously on duty for 24 hours.
Night-time support
Clarify whether the request is for non-clinical overnight assistance or a specific clinical service. These are different arrangements.
Write down the agreed plan
Confirm who attends, timing, responsibilities, rest periods, family contacts, charges and what happens if a shift changes.
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