About Palliative Care
Comfort-focused home support coordinated with the patient, family and treating healthcare team.
Who may enquire about this service?
Families seeking additional support for a person living with a serious or life-limiting illness.
What may be discussed?
- Discussion of comfort and daily support needs
- Assistance with agreed personal-care routines
- Family communication and care coordination
- Support aligned with the treating team’s instructions
Preparing for the discussion
- Share the home location and preferred dates or schedule.
- Explain the everyday support being requested and what the family can manage.
- For clinical services, have current instructions from the treating healthcare team available through an agreed appropriate channel.
- Identify the family contact and preferred communication method.
Before arranging care
JNS will ask about the location, desired schedule, the support being requested and any relevant care instructions. The family and JNS should agree the service description, responsibilities, staffing arrangement, charges and contact process before the start date.
Important scope and safety information
Related services
Families may also wish to read about other services in the same category:
Frequently asked questions
Does home support replace the palliative doctor?
No. Home support does not replace the treating doctor or specialist palliative-care team.
Can family preferences be considered?
Yes. Comfort priorities, routines, communication and support preferences should be discussed with the patient and family as appropriate.
Can clinical symptoms be managed by the website team?
No. Clinical assessment and treatment decisions belong to the treating healthcare professionals. Urgent deterioration needs prompt medical care.