About Mobility & Walking Assistance
Assistance with everyday movement and walking, following the person’s assessed abilities and agreed support plan.
Who may enquire about this service?
People who need help moving around the home, including older adults and people recovering from illness.
What may be discussed?
- Assistance with agreed transfers and walking support
- Support using prescribed mobility aids
- Help preparing a clear and safe home pathway
- Respectful encouragement of independence
Preparing for the discussion
- Share the home location and preferred dates or schedule.
- Explain the everyday support being requested and what the family can manage.
- For clinical services, have current instructions from the treating healthcare team available through an agreed appropriate channel.
- Identify the family contact and preferred communication method.
Before arranging care
JNS will ask about the location, desired schedule, the support being requested and any relevant care instructions. The family and JNS should agree the service description, responsibilities, staffing arrangement, charges and contact process before the start date.
Important scope and safety information
Related services
Families may also wish to read about other services in the same category:
Frequently asked questions
Can JNS help with walking support?
JNS can discuss assistance based on the person’s assessed abilities and the mobility instructions available to the family.
Can a caregiver lift or transfer every patient?
No. Transfers must match the individual’s assessment and the caregiver’s training. Higher-risk transfers require an appropriate professional plan.
Should mobility aids be prescribed?
Use mobility aids as recommended or assessed by an appropriate professional. Discuss the equipment and safe-use instructions before arranging support.